Patient communication for pharmacy : a case-study approach on theory and practice
- xiii, 214 pages : illustrations ; 23 cm
Includes bibliographical references.
Pharmacy patient communication : a transactional model -- Pharmacist patient relationship : a collaborative approach -- Empathy and patient communication -- Motivational interviewing -- Medication adherence and patient communication -- Cultural competency and patient communication -- Communicating with LEP (limited English proficiency) patients -- Communication with patients with low health literacy -- Communicating with young patients -- Communicating with older patients -- Communication with patients with physical disabilities -- Environmental and psychological barriers to communication -- Communicating about emotionally charged topics -- Patient communication on sensitive topics -- Interprofessional communication -- Pharmacy communication in diverse settings.
9781284038880
Health Communication. Pharmacists--standards. Clinical Competence. Cultural Competency. Professional-Patient Relations--ethics.